Overview
Service against quote/quotes submitted will be extended to the customer only after acceptance of the quote and its terms and conditions provided, including payment milestones.
In case of service cancellation by the customer after acceptance of quote, but before the commencement of work as per the defined scope, refund of the amount transferred by customer against any milestone, will be processed to the same bank account of the customer, after a deduction of 5% of said amount as cancellation fee. Refund processing will be completed between 10 to 15 days after initiation of cancellation and will depend on the customer’s bank.
In case of changes in scope of service agreed between customer and Yaalzmozhi Painting & cleaning Services, revised quotes defining the changed scope and its cost impact, will be provided to the customer by Yaalzmozhi Painting & cleaning Services and service will be extended to the customer only after his/her acceptance of the revised quote, revised pricing and payment milestones. Due to any such revisions in scope of service, if cost of service extended is less than amount already paid by the customer to Yaalzmozhi Painting & cleaning Services, refund of the difference in amount paid by customer and the cost of service extended on revised quote accepted by customer will be processed to the same bank account of the customer, from which transaction was done, after a deduction of 5% of said amount as cancellation fee. Refund processing will be completed between 10 to 15 days after initiation of cancellation and will depend on the customer’s bank.